“While it encourages understanding of the differences between mentoring and coaching by discussing the various models available, this work presents examples of how these models work.”
Advance Magazine

“The use of Action Plans, creative narrative that draws out the mentee’s story, empathy and reflective dialogue all combine to offer a unique perspective on the role, application and impact of the mentoring and coaching process on individual participants.”
Rapport

“I felt compelled to write a brief message to you to let you know that your text is an excellent resource. I have been reviewing a significant amount of coaching literature for my studies and also for professional purposes and I will include your text as a key reference for persons I coach and also highly recommend to training and practicing coaches.”
Damian J. Manassa, Performance Coach

“There are some particularly good chapters on how to listen and give feedback, and I was pleased to see some very practical templates on what a coaching contract could actually look like. This is definitely a book for serious study or to be shared around the department.”
Training and Coaching Today

“It provides a depth of background information together with a helpful section on practice skills…A valuable insight into the benefits and difficulties of mentoring and coaching, along with practical guidance on how to achieve success.”
Personnel Today