Welcome to Professional Mediation Resolutions Ltd online bookshop
In association with the UK's leading independent business publisher, Kogan Page.
PMR Ltd have negotiated a 10% discount off "The Essential Guide to Workplace Mediation and Conflict Resolution" and any other book purchased through this site. IMPORTANT! The deal that we've negotiated with Kogan Page means that whatever web discount they are offering, you will always receive 10% more discount.
The Essential Guide to Workplace Mediation and Conflict Resolution is a practical guide to help implement and succeed in workplace »
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. »
Applicable to not only one-on-one conflict, but also at team and board room »
REVIEWS :
“This book is a comprehensive guide to the theory and practice of
workplace mediation. Drawing on the authors’ extensive experience and
including a number of practical case studies, the book explains how
mediation works and how it can help both to resolve individual conflicts
and to build more effective working relationships.”
Mike Emmott, Employee Relations Adviser, Chartered Institute of
Personnel and Development
“Doherty & Guyler have written a superb guide to modern mediation
techniques here. It is, in reality, an essential guide to survival by
mediation where behaviour has become the ultimate challenge not just for
the boss, but for all colleagues.”
Barnes&Noble.com