Human Resources Development
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An Evidence-Based Approach for Coaches, Leaders and Individuals
NLP Coaching is the definitive guide to understanding and using NLP models and methods. Offering a unique evidence-based perspective to the subject, the author presents and evaluates its use as
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Published February 2010, Hardback,
ISBN: 9780749454524
ISBN: 9780749454524
How to Survive and Thrive with Really Difficult People
Working With the Enemy aims to help anyone who is dealing with conflict at work. It includes10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips
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Published September 2009, Paperback,
ISBN: 9780749454678
ISBN: 9780749454678
A Guide to Over 50 Types of Difficult People and How to Handle Them
How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to
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Published April 2009, Paperback,
ISBN: 9780749454593
ISBN: 9780749454593
A Complete Guide to Learning and Development in Contact Centres
The Call Centre Training Handbook provides line managers,
trainers and coaches with practical training and measurement techniques
for improving call centre and contact centre performance around the
world.
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Published December 2008, Hardback,
ISBN: 9780749450885
ISBN: 9780749450885
Delivering Competitive Advantage for Your Organization
This book is about making a difference through workplace learning and
development. It offers advice and demonstrates the positive impact it
can have on an organization.
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Published January 2007, Paperback,
ISBN: 9780749446338
ISBN: 9780749446338
This book will provide the reader with a practical approach to managing a project in a human resource, training or development setting. Each chapter discusses a different aspect of project
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Published January 2006, Paperback,
ISBN: 9780749444792
ISBN: 9780749444792
Learning and Training for Individuals and Organizations
Human Resource Development will provide both thought-provoking questions and stimulating answers to the key factors in HR development today. Human Resource Development is the ideal handbook for all professional trainers
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Published April 2005, Paperback,
ISBN: 9780749443528
ISBN: 9780749443528
Successful implementation of a successful human resource development (HRD) programme is crucial to any organisation. The third edition of this title lays the foundations for HRD, as well as explaining
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Published April 2004, Paperback,
ISBN: 9780749441609
ISBN: 9780749441609
Transforming Learning in the Workplace
Learning Unlimited is a guide to creating a learning organization, where staff are encouraged to learn and develop skills that may not be directly relevant to their particular job. It
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Published March 2001, Paperback,
ISBN: 9780749435448
ISBN: 9780749435448
Human Resources Development
Designing a structured workplace learning experience to improve job performance and growth potential is a key responsibility of anyone involved with HRD. Kogan Page provides you with the guidance you need, offering a range of practical HRD books covering everything from experiential learning to training design methodology.
