Training And Coaching
Practical Conversations to Improve Learning
Coaching and Mentoring examines both the theory and practice of creating
conversations which encourage personal development. It explores the
methods which help and support people to learn more effectively.
»
Published March 2009, Paperback,
ISBN: 9780749443658
ISBN: 9780749443658
Working with Gender, Culture, Race and Age
Diversity in Coaching: Working with Difference across the Globe
explores the implications on coaching of gender, generational, cultural,
national and racial diversity.
»
Published January 2009, Paperback,
ISBN: 9780749450793
ISBN: 9780749450793
A Complete Guide to Learning and Development in Contact Centres
The Call Centre Training Handbook provides line managers,
trainers and coaches with practical training for their employees in call
centres and contact centres around the world.
»
Published January 2009, Hardback,
ISBN: 9780749450885
ISBN: 9780749450885
Develop and Improve your Teaching, Training and Coaching Skills
Practical Teaching Skills for Driving Instructors is written for both existing and trainee instructors, and shows readers how to develop and improve the ability to teach driving as a lifetime
»
Published January 2009, Paperback,
ISBN: 9780749454654
ISBN: 9780749454654
Improving performance for leaders, coaches and the individual
Emotional Intelligence Coaching describes how to assess and manage the emotions of one's self, or others. The authors present the skills necessary to use EI as a powerful tool to
»
Published January 2009, Hardback,
ISBN: 9780749454586
ISBN: 9780749454586
A Practical Guide to Understanding and Changing Attitudes
Practical book providing clear guidelines on diversity issues and on designing diversity training. Techniques to bring about attiduinal change are included and advice on dealing with workplace racism, sexism and
»
Published October 2008, Paperback,
ISBN: 9780749450687
ISBN: 9780749450687
A Practical Guide to International Business Communication
Bridging the Culture Gapis a practical guide to international business communication. The more national boundaries a company crosses, the greater the scope for misunderstanding and conflict, especially as globalization gathers
»
Published July 2008, Paperback,
ISBN: 9780749452742
ISBN: 9780749452742
Transforming Skills for the Global Economy
Quality Improvement In Adult Vocational Education and Training
examines models for quality assessment and improvement in adult
vocational education and training and is an essential resource for
learning providers.
»
Published April 2008, Hardback,
ISBN: 9780749451035
ISBN: 9780749451035
Improve your Coaching and Training Skills is an accessible
guide for busy managers who are responsible for developing and mentoring
their staff, including organizing formal and informal training and
coaching.
»
Published March 2008, Paperback,
ISBN: 9780749452353
ISBN: 9780749452353
Using Psychological and Psychometric Tools for Development
Psychometrics in Coaching: Using Psychological and Psychometric Tools for Development explains numerous models and concepts - e.g. emotional intelligence, transformational leadership - and how to use them effectively within coaching
»
Published February 2008, Paperback,
ISBN: 9780749450809
ISBN: 9780749450809
Training And Coaching
Training and coaching are recognised as key drivers of business and an essential part of retaining and motivating staff. Kogan Page publishes manuals and handbooks which cater both for trainers and coaches themselves and for management executives seeking to use their services to maximize staff development.
