A guide to change management for MBA students, based around a typical change process. Academically rigorous, it is focused on organizational change and contains case studies, models, tools and techniques.
Change management, handled badly, can create enormous problems for business. A recent McKinsey survey suggested that only 6% of change management projects are completed successfully, with the process of change causing feelings of anxiety and confusion in the changing organization. There is obviously a great need for support during any transition.
Change Management Masterclass explains the whole process in accessible terms. It looks at why organizations need to change, the different ways change can be approached and what makes a process of change management successful.
It analyses the change process in an ordered and structured way to help you understand the concepts and deal with the unexpected problems that arise. Key points are reinforced with case studies from both the public and private sector including Biogen Idec, The British Council and Aster Group.
Change Management Masterclass provides a model for change which will help you to make sense of change management and manage change better in the future. It will also help you to improve your own performance, and that of your organization.
REVIEWS :“It is academically rigorous and covers the relevant theoretical
work (and will make a useful resource for MBA students), but it also
serves as a practical guide for managers and entrepreneurs.”
Start Your Own Business
“It is academically rigorous.. and will make a useful resource for
MBA students, but it also serves as a practical guide to managers and
entrepreneurs.”
Start Your Business
“Provokes thought and reflection...Anyone about to embark
on, or already in the process of change, should read this book. It is
well written, well researched, and ties in academic work on the subject
nicely into real-life case studies.”
Manager
Paperback, 288 Pages, Dimensions 234 x 153 MM Language English.
Introduction
Introduction to change management; Change; Format of the book; A useful accompaniment to change
Part I
1. Approaching Change
Introduction; Metaphors and paradigms; Types of change; Culture; Personality; Groupthink; Summary
2. Orientation
Introduction; The need for change; Change formula; Summary
Part II
3. Organizational Case Studies
Introduction; The organizations and their orientations; Aster Group; The Institute of Public Health in Ireland; Biogen Idec; The British Council; County of Aarhus, Denmark; The kitchenware company; The Primary School; The financial services company
Part III
4. Organization
Introduction; The change kaleidoscope; 7Ss framework; Cultural web; Tichy’s change levers; Project management methodology; Different approaches to change; Case study analysis; Summary
5. Mobilization
Introduction; Motivation and mobilization; The change equation; Resistance to the idea of change; Stakeholder interests; Communication, engagement, mobilization; Difference and the cultural dimension; Case study analysis; Summary
6. Implementation
Introduction; Project management implementation; Operationalizing the changes; Case study analysis; Summary
7. Transition
Introduction; Individual change; Teams through change; Shadow side of organizations; Case study analysis; Summary
8. Leading Change
Introduction; Characteristics of leadership; The leadership task; Leadership roles; Leadership style; Case study analysis; Summary
9. Integration
Introduction; Embedding change; Learning; The learning organization; Case study analysis; Summary00
10. Conclusion
Managing change -- best practice; Lessons from the case studies; Conclusion
Mike Green helps organizations and executives manage and lead change. He works in both the private and public sectors and uses a variety of coaching, mentoring and team interventions to support their organizational development. Mike tutors at Henley Management College.