Conflict in Organizational Groups

Based on conference presentations held at the Kellogg School of Management, Conflict in Organizational Groups reveals the latest international thinking on organizational conflict in the business sector.

Based on conference presentations held at the Kellogg School of Management, Conflict in Organizational Groups reveals the latest international thinking on organizational conflict in the business sector. It tackles complex questions about conflict, such as whether it is always considered negative or if there are situations where it can be positive, and presents advances in theory and methodology to challenge current thinking. Divided into two parts, Part One presents new advancements in measuring the relationship between individual members and group conflict; Part Two explores the variables that affect the nature of group process and performance.

Demonstrating how conflict can work for and against performance, this book will enable you to understand and manage it effectively in your organization. By nurturing the good aspects and suppressing the bad, you will encourage an effective organizational group, which will ultimately lead to a more productive and profitable workforce.

REVIEWS : BOOK DETAILS : CONTENTS INCLUDE :

Part One:

Conflict and the individual group member;

Conflict within and between organizational groups;

Gathering the benefits of conflict;

Group heterogeneity and faultlines;

Does one rotten apple spoil the barrel?;

Selective consequences of war;

Part Two:

Conflict and group processes;

Group conflict as an emergent state;

Conflict and autonomy in teams;

The differential effects of trust and respect on team conflict;

Confronting members who break norms;

Intervening in intrateam conflict