How People Tick
A practical guide to every type of difficult person, their various characteristics and behaviour patterns. Full of tried and tested tips, it tells you how best to handle these situations.
When dealing with difficult people, it is often just one aspect of their behaviour that is particularly challenging. But that single characteristic can be very problematic!
How People Tick is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analysed, and then strategies for dealing with the problem successfully are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.
Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.
REVIEWS :“He goes on to identify these individual negative aspects and
establishes how to deal with them in the workplace, using studies and
providing tips for handling people who demonstrate the various types of
undesirable behaviour.”
Supply Management
“A practical guide to every type of difficult person and how best
to handle them.”
Business Executive
“A fantastic vade mecum stuffed with angry, vicious, moping,
underachieving and self-obsessed people, with succinct advice on how to
handle them in the workplace.”
European Business
“Real insights and practical solutions for what had been pretty
difficult situations.”
Executive PA
“A useful addition to the ‘handling difficult people’ genre.”
Reading Chronicle
Paperback, 192 Pages, Dimensions 216 x 135 MM Language English.
Angry people; Anxious people; Apologetic people; Blamers; Boring people; Bullies; Charmers; Cold people; Competitive people; confused People; Delegators; Disobedient people; Embarrassed people; Forgetful people; Hostile people; Impatient people; Indecisive people; Insecure people; Late people; Loners; Messy people; Moody people; Negative people; Over-friendly people; Patronising people; Selfish people; Stressed people; Unassertive people; Unenthusiastic people; Unmotivated people; Unrealistic people; Untrusting people; Workaholics; Yes people; and more!
Mike Leibling is a writer, trainer and coach. Having worked at Saatchi & Saatchi he founded Strategy Strategy to help people and organizations to move on in difficult situations, or preferably to avoid them in the first place.