How to be an Even Better Manager
This updated edition of How to be an Even Better Manager includes chapters on how to learn, achieve continuous improvement, get engagement, make a business case, prepare a business plan.
This new edition of the bestselling How to be an Even Better Manager covers 50 key topics, organized into the three key areas in which any manager needs to be competent: managing people; managing activities and processes; managing and developing yourself. With new chapters on how to learn, achieve continuous improvement, get engagement, make a business case and prepare a business plan this is an invaluable handbook for existing and aspiring managers.
How to be an Even Better Manager provides sound guidelines that will help you to develop a broad base of managerial skills and knowledge and build on existing skills. Even the most experienced manager needs to keep abreast of new developments and brush up on essential skills, so this new edition will continue to be an invaluable aid.
REVIEWS :“A practical and straightforward guide to successful management,
written with the benefit of over 30 years’ experience.”
Business Executive
“An essential book for anyone in management.”
Professional Manager
“An invaluable handbook for existing and aspiring managers.
Provides guidance that will help you build up managerial knowledge and
skills.”
First Voice
“Clear, concise and direct.”
Training Journal
“Those with managerial responsibilities will find this a useful
guide to keep on their shelves and dip into for background material and
guidance on a range of business topics.”
Business Franchise
Paperback, 360 Pages, Dimensions 216 x 135 MM Language English.
1. How to be a better manager; 2. How to be assertive; 3. How to communicate; 4. How to coach; 5. How to co-ordinate; 6. How to achieve continuous improvement; 7. How to control; 8. How to be creative; 9. How to be decisive; 10. How to delegate; 11. How to delight customers; 12. How to develop your emotional intelligence; 13. How to develop people
14. How to get on; 15. How to handle difficult people and negative behaviour; 16. How to influence people; 17. How to interview; 18. How to be interviewed; 19. How to be a better leader; 20. How to make a business case; 21. How to make things happen; 22. How to manage your boss; 23. How to manage change; 24. How to manage conflict; 25. How to manage a crisis; 26. How to manage performance; 27. How to manage projects; 28. How to manage risk; 29. How to manage strategically; 30. How to manage stress; 31. How to manage systems and processes; 32. How to manage time; 33. How to manage under-performers; 34. How to prepare a business plan; 35. How to recover from setbacks; 36. How to run and participate in effective meetings; 37. How to motivate people; 38. How to negotiate; 39. How to network; 40. How to set objectives; 41. How to deal with office politics; 42. How to organize; 43. How to plan; 44. How to make effective presentations; 45. How to prioritize; 46. How to solve problems; 47. How to be an effective team leader; 48. How to think clearly; 49. How things go wrong and how to put them right; 50. How to write reports.
Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personal Development (CIPD), joint managing partner of e-reward and an independent management consultant.
He is the author of several best-selling HR titles including A Handbook of Human Resource Management and Practice, Performance Management, Strategic Human Resource Management, A Handbook of Management and Leadership (with Tina Stephens), Job Evaluation and Reward Management (with Helen Murlis), all published by Kogan Page.