Performance Management
Practical advice on managing staff performance including innovations in the performance management process. Includes information on 360-degree feedback, pay and personnel development planning.
Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization’s objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool.
In this fully revised new edition, Armstrong incorporates the findings of two major research projects on performance management (CIPD and e-reward) and illustrates the results with a number of pertinent case studies providing great advice from experienced practitioners. The concept and practice of performance management have been completely updated in the light of current best practice.
Performance Management provides the ideal action plan for any manager wanting to get the best from their employees. It is packed with detailed and practical advice and this third edition is complete with fully up-to-date chapters on the basis, process and practice of performance management and on performance management roles.
REVIEWS :“If you come from the school of thought that believes appraisals
should be swapped for something a little more holistic, then Armstrong
will give you much food for thought… There’s enough here to keep the
most pernickety HR manager happy.”
Management Today
“The timing of this book is perfect, as the shift from appraisal
schemes to performance management is hitting its stride.”
Personnel Today
“It should be required reading for all line managers who propose
that performance management is solely the job of the HR department, and
for all those HR ‘dinosaurs’ who say the same.”
Training Journal
Paperback, 224 Pages, Dimensions 234 x 153 MM Language English.
Basis of performance management;
Performance management process;
Performance planning;
Defining objectives and standards;
Defining capability requirements;
Measuring performance;
Conducting performance reviews;
Improving performance;
Feedback, counselling and coaching;
Performance management documentation;
Managing organizational performance;
Managing team performance; Personal development planning.
Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personal Development (CIPD), joint managing partner of e-reward and an independent management consultant.
He is the author of several best-selling HR titles including A Handbook of Human Resource Management and Practice, Performance Management, Strategic Human Resource Management, A Handbook of Management and Leadership (with Tina Stephens), Job Evaluation and Reward Management (with Helen Murlis), all published by Kogan Page.