Miller Heiman Series
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The Unique Sales System Proven Successful by the World's Best Companies
Confronts the rapidly evolving world of business-to-business sales with
new real-world examples, new strategies for confronting the competition
and a special section featuring the most commonly asked questions.
»
Published November 2003, Paperback,
ISBN: 9780749441302
ISBN: 9780749441302
The Most Effective and Proven Method for One-to-one Sales Planning
The New Conceptual Sellingoffers practical lessons
on how to identify customer needs; how to tailor each sale to a
particular client and how to earn and maintain your credibility.
»
Published November 2003, Paperback,
ISBN: 9780749441319
ISBN: 9780749441319
A Complete Guide to the Models, Tools and Techniques of Organizational Change
Making Sense of Change Management examines managing and leading change
in an organization. It covers key scenarios, including business
restructure, mergers and acquisitions, cultural change and IT-based
process change »
A Directory of Vocational Qualifications Available in the United Kingdom
British Vocational Qualifications is an indispensible reference source
for careers advisors, human resource managers, employers, teachers and
students with an up-to-date listing of over 3,500 vocational
qualifications. »
Everything you Need to Know About Health, Property, Investment, Leisure, Work, Pensions and Tax
The Good Non Retirement Guide is the most comprehensive book on the
subject available. It covers all the key topics including: pensions,
tax, investment, wills, leisure activities and property issues. »
The Transport Manager's and Operator's Handbook is the definitive
guide for fleet operators and anyone in the road transport industry.
Includes legal requirements and operational advice and solutions. »