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Innovation and Best Practice
for Business Success

Established 1967



Creating Success Series

The Creating Success series covers a wide variety of topics in every area of business, management and personal development. Whether you’re looking to brush up on your presentation skills, write a comprehensive business plan or even learn how to deal with difficult people, you’ll find reliable advice in these practical books on essential business skills.


Dealing with Difficult People

Dealing with Difficult People

Roy Lilley

£9.99

Will help you navigate the bullies, nit-pickers and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.

Out of stock
How to Manage People

How to Manage People

Michael Armstrong

£9.99

Michael Armstrong provides crucial advice on how to boost performance, deal with difficult people and maintain a successful team.

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Improve Your Communication Skills

Improve Your Communication Skills

Alan Barker

£9.99

Filled with useful tips, checklists and exercises, Improve Your Communication Skills, 4th edition is a practical guide to effective verbal and written communication in business, full of proven tips and techniques.

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Taking Minutes of Meetings

Taking Minutes of Meetings

Joanna Gutmann

£9.99

Guides you through the entire process behind minute taking; from arranging the meeting, writing the agenda, creating the optimum environment, structuring and writing notes up accurately.

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How to Write a Business Plan

How to Write a Business Plan

Brian Finch

£9.99

Provides the expert guidance needed to produce an effective plan, whether it is to raise finance, sell a business or develop a specific project.

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How to Organize Yourself

How to Organize Yourself

John Caunt

£9.99

Is a concise but comprehensive guide that will help you determine your goals, prioritize tasks and manage your time effectively.

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Develop Your Leadership Skills

Develop Your Leadership Skills

John Adair

£9.99

Suitable for anyone who wishes to improve or develop their leadership skills, Develop Your Leadership Skills distils the essence of John Adair's teaching and provides a framework for becoming an effective…

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How to Write Reports and Proposals

How to Write Reports and Proposals

Patrick Forsyth

£9.99

With checklists, exercises and examples How to Write Reports and Proposals is essential reading and will help you achieve effective writing techniques.

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Decision Making and Problem Solving

Decision Making and Problem Solving

John Adair

£9.99

Leadership guru John Adair provides the techniques and insights you need to find solutions, spark creativity and confidently make the right decisions.

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Develop Your Presentation Skills

Develop Your Presentation Skills

Theo Theobald

£9.99

Offers step-by-step realistic advice to help you improve your confidence, prepare effectively and nail that presentation.

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Successful Project Management

Successful Project Management

Trevor L Young

£9.99

Will enable any manager to improve success rates by offering guidance on project conception, planning, launch, execution, closure and evaluation, plus how to manage stakeholders and risks.

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Successful Time Management

Successful Time Management

Patrick Forsyth

£9.99

Provides readers with effective ways to manage one's schedule so as to maximize productivity at work and at home and is packed with exercises and action sheets and appendices.

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How to Write a Marketing Plan

How to Write a Marketing Plan

John Westwood

£9.99

Is a step-by-step guide to researching and writing a marketing plan and uses the development of a plan for a fictitious company to help explain the process.

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