We use cookies to improve your experience. By using our site you are accepting our cookie policy. 
Read our privacy policy to learn more.



Learning and Development

filterProducts

Showing 61 - 70 of 94 results

Showing 61 - 70 of 94 results

Working with the Enemy

Working with the Enemy

Mike Leibling

From £8.32

Working With the Enemy aims to help anyone who is dealing with conflict at work. It includes10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform…


Published: September 2009, Paperback
EAN: 9780749454678

Learn more


The Training Design Manual

The Training Design Manual

Tony Bray

From £24.99

The Training Design Manual is a step-by-step approach to designing and implementing a training programme.


Published: July 2009, Paperback
EAN: 9780749456252

Learn more



Delivering E-Learning

Delivering E-Learning

Kenneth Fee

From £24.96

Delivering E-Learning presents a complete strategy for training and development. From deciding when to use, how to design, tips on selecting suppliers, and how to measure its effectiveness.


Published: April 2009, Hardback
EAN: 9780749453978

Learn more


How People Tick

How People Tick

Mike Leibling

From £8.32

How People Tick is about understanding and dealing with patterns of behaviour that annoy us, such as gossiping, back-stabbing and bullying, in order to make these 'difficult' people easier to live and…


Published: April 2009, Paperback
EAN: 9780749454593

Learn more



Managing and Leading People

Managing and Leading People

Charlotte Rayner, Derek William Adam-Smith

£35.99

Learn how to become an effective manager of people with this definitive and highly accessible text by renowned experts from across the field of leadership.


Published: March 2009, Paperback
EAN: 9781843982173

Learn more


How to Grow Leaders

How to Grow Leaders

John Adair

From £12.49

How to Grow Leaders analyses the nature of leadership and identifies the key principles of effective leadership development. It describes how to select, train and educate leaders at team, operational and…


Published: February 2009, Paperback
EAN: 9780749454807

Learn more



Leadership and Motivation

Leadership and Motivation

John Adair

From £12.49

In Leadership and Motivation the world authority on leadership, John Adair, discusses what motivates people and the importance of leadership. He discusses the nature of motivation, individual needs and…


Published: February 2009, Paperback
EAN: 9780749454821

Learn more


The Call Centre Training Handbook

The Call Centre Training Handbook

John P. Wilson

£40.00

The Call Centre Training Handbook provides line managers, trainers and coaches with practical training and measurement techniques for improving call centre and contact centre performance around the world.


Published: December 2008, Hardback
EAN: 9780749450885

Learn more



Icebreakers and Energisers for Effective Training

Icebreakers and Energisers for Effective Training

Suzy Siddons

£499.00

Over 60 activities that trainers can use for all aspects of a training course to ensure fresh, engaging and truly effective training.


Published: November 2008, Loose-leaf
EAN: 9781843982142

Learn more


The Diversity Training Handbook

The Diversity Training Handbook

John Jones, Phil Clements

£24.95

Practical book providing clear guidelines on diversity issues and on designing diversity training. Techniques to bring about attiduinal change are included and advice on dealing with workplace racism,…


Published: October 2008, Paperback
EAN: 9780749450687

Learn more



Showing 61 - 70 of 94 results


Showing 61 - 70 of 94 results