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Melanie Franklin on Change Management and the Importance of Relationship Building

In this video, Melanie Franklin, author of Agile Change Management, talks through her chapter on relationship building and how critical this is when leading a change initiative.

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About the Book

Agile Change Management offers pioneering tools to ensure your change initiative is embedded, adopted and delivers benefits throughout the organization. Including examples and best practice advice, it enables you to create your own roadmap consisting of all the processes, activities and information needed to manage any type of change initiative.