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Fiona Talbot co-founded a communication consultancy in Rotterdam that helped multi-nationals improve their use of English as an international business language. She now runs TQI Word Power Skills, a Business Writing Skills Consultancy. She runs workshops and delivers individual coaching at all levels in all types of business - from Directors of blue chip companies down to more junior staff in smaller companies.

She has written articles for Personnel Today, British Airways, New Civil Engineer, CCF magazine, as well as various marketing columns for regional newspapers and features for Chamber of Commerce newsletters.

Learn more at www.wordpowerskills.com

Learn more about The Better Business English Series
Also, animations produced by Fiona:

http://www.xtranormal.com/watch/13683035/when-emails-become-the-problem

which are also on YouTube:

http://www.youtube.com/user/TQIwordpowerskills?feature=guide