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About the Author

James Samperi

James Samperi is a director at Engine Service Design. Having led large projects in all major sectors for seven years, James now runs Engine's largest Dubai-based programme of work.

Books by Author

Customer-Driven Transformation

Transform your company's value proposition by using design thinking to instigate organizational change and create winning services with this actionable guide.

Published: July 2018, Paperback,
EAN: 9780749483012

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