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Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

Published: 3rd August 2018

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Perfect your presentation skills and leave lasting impressions on prospective employers with this practical, up-to-date guide.

Published: 3rd August 2018

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Equip yourself with the knowledge and skills to plan, implement and assess an effective reward strategy with this essential guide from the HR Fundamentals series.

Published: 3rd August 2018

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