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About the Author

Patricia Pulliam Phillips

Patricia Pulliam Phillips is chairman and CEO of The Chelsea Group and sits on the Board of Trustees of the United Nation's Institute for Training and Research. Patricia is certified in ROI evaluation and serves on the Board of Directors for the ROI Network. She has authored numerous books and articles on training ROI, and served as the issue editor for the American Society for Training and Development In Action casebook series.

Books by Author

Making Change Work

Making Change Work

Emma Weber, Patricia Pulliam Phillips, Jack Phillips

From £24.99

Ensure sustained behavioural change and ROI from organizational change projects with this evidence-based, practical guide.

Published: May 2016, Paperback,
EAN: 9780749477608

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