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Innovation and Best Practice
for Business Success

Established 1967



About the Author

Patricia Pulliam Phillips

Patricia Pulliam Phillips is chairman and CEO of The Chelsea Group, a research and consulting company focused on accountability issues in training, human resources, and performance improvement. Patricia is certified in ROI evaluation and serves on the Board of Directors for the ROI Network. She has authored numerous books and articles on training ROI, and served as the issue editor for the American Society for Training and Development's In Action casebook series.

Books by Author

Making Change Work

Making Change Work

Emma Weber, Patricia Pulliam Phillips, Jack Phillips

£29.99

Ensure sustained behavioural change and ROI from organizational change projects with this evidence-based, practical guide.

Published: May 2016, Paperback,
EAN: 9780749477608

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