Richard Saundry is Professor of HRM and Employment Relations at the University of Sheffield. He is one of the UKs leading experts in the management of workplace conflict. Richard started his working life at the National Union of Mineworkers where he was Head of Industrial Relations, and subsequently worked at the Universities of Leeds, Central Lancashire and Plymouth. He has taught hundreds of HR practitioners on CIPD accredited Masters' programmes over the last twenty years and is an author of 'Managing Employment Relations' the core CIPD text for Employee Relations. He also edited 'Reframing Resolution' published in 2016 by Palgrave Macmillan and his work has been published in a wide range of leading international academic journals including the British Journal of Industrial Relations, Human Relations, Human Resource Management Journal and Work Employment and Society. He has held a wide range of research grants and is currently working on a major project funded by the Economic and Social Research Council (ESRC) investigating the link between conflict competence, employee engagement and productivity. Richard has worked closely with the Advisory, Conciliation and Arbitration Service (Acas) over the last ten years to develop cutting-edge insights into conflict management.