Steve Neale is MD of BCS International (www.bcsinternational.net), a leading emotional intelligence training, consultancy and coaching organisation. Steve is a qualified psychologist, coach, EI practitioner, counsellor and hypnotherapist. He has helped several thousand top leaders use EI to release their untapped potential and improve performance for themselves and their organisations. Steve is passionate about using EI to make a positive difference to people and the world we live in. Go to www.steveneale.net and www.bcsinternational.net for free inspiration, ideas and stories about using EI to make a difference to your life.