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About the Author

Terry Gillen

Terry Gillen is a consultant, trainer and author specialising in subjects that improve people's performance, relationships and well-being. Working successfully with many well known organisations, writing numerous books and articles and consulting on videos and e-learning programmes, he has helped thousands of people become more assertive. Terry also has an extensive track record of writing excellent material for other trainers, not only saving them valuable time but providing them with easy-to-use professional tools that make a real impact.

Books by Author

Assertiveness

Assertiveness

Terry Gillen

£225.00

This mini toolkit contains practical techniques for assertive behaviour that can be applied in the workplace and beyond.

Published: April 2008, Loose-leaf,
EAN: 9781843982029

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Negotiating, Influencing and Persuading

Customize your own ready-made training course so that your employees will be better equipped to reach clear and beneficial agreements with clients, suppliers and colleagues.

Published: February 2008, Loose-leaf,
EAN: 9781843981824

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Performance Management and Appraisal

This toolkit contains practical techniques, easy-to-use exercises, handouts and facilitators' notes, providing an effective and efficient way to train your managers.

Published: February 2007, Loose-leaf,
EAN: 9781843981701

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