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About the Author
Tom McGuffog is the CEO of Altogue Associates where he writes, teaches, and advises public and private organisations in defining and managing their value chains.
Tom McGuffog was executive director in Rowntree and Nestle for Supply Chain, Purchasing, Logistics, IT and e-Business. He was also non-executive director of the UK Defence Procurement Agency, Defence Logistics Organisation, the NHS Purchasing and Supply Agency, and the Simpler Trade Procedures Organization.