The Creating Success series covers a wide variety of topics in every area of business, management and personal development. Whether you’re looking to brush up on your presentation skills, write a comprehensive business plan or even learn how to deal with difficult people, you’ll find reliable advice in these practical books on essential business skills.
Filled with useful tips, checklists and exercises, Improve Your Communication Skills, 4th edition is a practical guide to effective verbal and written communication in business, full of proven tips and techniques.
Published: October 2016, Paperback
Will help you navigate the bullies, nit-pickers and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.
Published: August 2016, Paperback