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Innovation and Best Practice
for Business Success

Established 1967



Shipping & Handling

Delivery Times

UK

Postage is free for orders delivered in the UK. Orders are sent 1st class and can be expected within 2 working days.

US 

Orders will be shipped for free from La Vergne, TN, via the United States Postal Service (USPS) and can be expected within 3-9 business days. Actual delivery times may vary based on your local postal service. 

Canada

Shipping and handling is $5.95 for all orders. Orders placed for delivery in Canada ship from La Vergne, TN, and should be delivered within 14 working days. This can vary based on your local postal services and customs regulations.

Europe

Orders placed for delivery in mainland Europe aim to be delivered within 5-6 working days. This can vary based on your local postal services and customs regulations.

Rest of World

Orders placed for delivery outside of the UK and mainland Europe aim to be delivered within 7-10 working days. This can vary based on your local postal services and customs regulations.


Pre-Orders and Print on Demand Titles

Pre-order items are always treated as separate shipments and cannot be consolidated and shipped together with available titles. Each pre-order title will be charged shipping and handling at the rates outlined below and mailed as soon as they become available.


Frequently Asked Questions

Q. Which countries do you ship to?
A. Our products are available for delivery worldwide. Books delivered to the US and Canada are shipped from La Vergne, Tennesee, and books to all other locations are shipped from just outside of London.

Q. How much do you charge for delivery?
A. Our shipping rates are as follows:
UK: Free shipping
US: Free shipping 
Canada: $5.95 shipping & handling on all orders
European Union: £3.60 + £2 each additional book                                        
Rest of World: £9.70 +£5 each additional book 

Q. What do I do if my book hasn't arrived?
A. If for some reason your order has not arrived after the length of time outline above, then please contact us at kpinfo@koganpage.com