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Shipping & Handling
Please note that due to our warehouse relocating, there will be a short delay in shipping any orders made from 2nd August 2017. Customers can expect their deliveries to be dispatched no later than 9th August 2017. We apologise for any inconvenience caused by this delay. Please contact firstname.lastname@example.org if you have any queries.
Postage is free for orders delivered in the UK. Orders are sent 1st class and can be expected within 2 working days.
Orders will be shipped for free from La Vergne, TN. Orders under $250 will be sent via the United States Postal Service (USPS) and can be expected within 3-9 business days. Orders over $250 will be sent via UPS Ground and can be expected within 5 days. Actual delivery times may vary based on your local postal service.
Shipping and handling is $5.95 for all orders. Orders placed for delivery in Canada should be delivered within 10 working days. This can vary based on your local postal services and customs regulations.
Orders placed for delivery in mainland Europe aim to be delivered within 5-6 working days. This can vary based on your local postal services and customs regulations.
Rest of World
Orders placed for delivery outside of the UK and mainland Europe aim to be delivered within 7-10 working days. This can vary based on your local postal services and customs regulations.
Pre-Orders and Print on Demand Titles
Pre-order items are always treated as separate shipments and cannot be consolidated and shipped together with available titles. Each pre-order title will be charged shipping and handling at the rates outlined below and mailed as soon as they become available.
Frequently Asked Questions
Q. Which countries do you ship to?
A. Our products are available for delivery worldwide. Books delivered to the US and Canada are shipped from La Vergne, Tennesee, and books to all other locations are shipped from just outside of London.
Q. How much do you charge for delivery?
A. Our shipping rates are as follows:
UK: Free shipping
US: Free shipping
Canada: $5.95 shipping & handling on all orders
European Union: £3.60 + £2 each additional book
Rest of World: £9.70 +£5 each additional book
Q. What do I do if my book hasn't arrived?
A. If for some reason your order has not arrived after the length of time outline above, then please contact us at email@example.com