Shipping & Handling
We are still delivering physical books during this time but please be aware that due to circumstances outside of our control some orders may take longer than normal.
Postage is free for orders delivered in the UK. Orders are sent via Royal Mail 2nd class and can be expected within 3-5 working days from dispatch.
Orders will be shipped for free from La Vergne, TN. Orders under $250 will be sent via the United States Postal Service (USPS) and can be expected within 3-9 business days from dispatch. Orders over $250 will be sent via UPS Ground and can be expected within 5 days from dispatch. Actual delivery times may vary based on your local postal service.
Shipping and handling is $5.95 for all orders. Orders placed for delivery in Canada should be delivered within 10-14 working days from dispatch. This can vary based on your local postal services and customs regulations.
Orders placed for delivery in mainland Europe aim to be delivered within 4-7 working days from dispatch. This can vary based on your local postal services and customs regulations.
Rest of World
Orders placed for delivery outside of the UK and mainland Europe aim to be delivered within 6-10 working days from dispatch. This can vary based on your local postal services and customs regulations.
Pre-Orders and Print on Demand Titles
Pre-order items are always treated as separate shipments and cannot be consolidated and shipped together with available titles. Each pre-order title will be charged shipping and handling at the rates outlined below and mailed as soon as they become available.
Frequently Asked Questions
Q. Which countries do you ship to?
A. Our products are available for delivery worldwide. Books delivered to the US and Canada are shipped from La Vergne, TN, and books to all other locations are shipped from the UK.
Q. How much do you charge for delivery?
A. Our shipping rates are as follows:
UK: Free shipping
US: Free shipping
Canada: $5.95 shipping & handling on all orders
European Union/European Economic Area (EEA): £3.60 per order & £2 per additional book (excluding pre-orders)
Rest of World: £9.70 per order & £5 per additional book (excluding pre-orders)
Q. What do I do if my book hasn't arrived?
A. If for some reason your order has not arrived after the length of time outline above, then please contact us at [email protected]