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Julia Lampshire, Lise Lewis


Set up a coaching programme in your organization with this toolkit packed with practical activities and resources to guide you through each step of the process.

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About the book

Coaching is a vital skill for every manager, yet effective coaching can be difficult to implement and the importance of this skill is not always recognised by organisations. The Coaching toolkit is divided into units which take you through the whole process of setting up a coaching programme in your organisation, from winning buy-in to the final review and evaluation of the benefits gained.

Packed with activities, tools, handouts and facilitator's notes, Coaching is an ideal resource for HR practitioners and L&D managers, particularly those in smaller organisations. It includes everything need to quickly design and deliver an effective coaching training course and will benefit anyone required to coach as part of their responsibilities

About the Series:
The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Table Of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: How to Implement Coaching;
    • Chapter - 01: Introduction and Benefits of Coaching;
    • Chapter - 02: Different Types of Coaching and Coaches;
    • Chapter - 03: Where and When can you use Coaching?;
    • Chapter - 04: What Method is Appropriate for your Organisation?;
    • Chapter - 05: Finding an External Coach;
    • Chapter - 06: Developing an Internal Coaching Facility;
    • Chapter - 07: Contracts;
    • Chapter - 08: The Role of the Coach;
  • Section - TWO: Training and Techniques;
    • Chapter - 09: Introduction to Training and Techniques;
    • Chapter - 10: Illustrative Timetables;
    • Chapter - 11: An Introduction to the Coaching Training;
    • Chapter - 12: Coaching Process Training;
    • Chapter - 13: Getting Started: the Initial Meeting;
    • Chapter - 14: Using the COACH Model;
    • Chapter - 15: Ending the Coaching Relationship;
    • Chapter - 16: Coaching Skills Training;
    • Chapter - 17: Building Rapport – Matching and Pacing;
    • Chapter - 18: Listening in a Coaching Relationship;
    • Chapter - 19: Formulating Questions;
    • Chapter - 20: Building Rapport – Language;
    • Chapter - 21: Getting Beneath the Surface;
    • Chapter - 22: Giving Feedback;
    • Chapter - 23: Coaches Self-Assessment;
    • Chapter - 24: Closing the Coaching Training;
    • Chapter - 25: Schools of Thought;
    • Chapter - 26: Techniques;
  • Section - THREE: Coaching and your Organisation;
    • Chapter - 27: Developing a Coaching Strategy and Culture;
    • Chapter - 28: How to Make the Business Case for Coaching;
    • Chapter - 29: Evaluation;
    • Chapter - 30: Practical Examples of Measures;
    • Chapter - 31: ROI from Coaching;
    • Chapter - 32: Evaluation-Influenced Changes

Book Details

  • Imprint: CIPD - Kogan Page
  • EAN: 9781843981930
  • Edition: 1
  • Published: 15th April 2008
  • Loose-leaf
  • Format: 312x270
  • 400 pages
  • Series: HR Toolkits

About the Author

Julia Lampshire has worked as a business psychologist, coach, counsellor, and trainer during her 20-year consulting career. She works with UK organisations in the public and private sector and provides coaching and therapy in her private practice.

Lise Lewis is an executive coach, coach supervisor, trainer and facilitator in the UK. Lise's practice includes working with a range of organisations within financial services, education, arts, media, police, construction consultancy, government and legal services.

Julia Lampshire

Lise Lewis