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Cross-Cultural Management in Work Organisations

Cross-Cultural Management in Work Organisations

Raymond French

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Understand cross-cultural social relations in the workplace with this introductory textbook.

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About the book

Formerly rooted firmly in the domain of anthropology, the topic of culture has shifted over the last thirty-five years to become an important component of business and management as organisations have become global. As companies outsource some of their work to other countries, or as employees migrate to new locations, culture can impact upon things such as attitudes to authority, differences in communication styles and ethics, which will affect working relationships. Cross-Cultural Management in Work Organisations explores the models and meanings of culture and how these play out in the work environment.

The essential introduction to cross-cultural social relations in the workplace, Cross-Cultural Management in Work Organisations provides an evaluation of existing frameworks for understanding cross-cultural differences, examines the inter-cultural competencies such as cultural awareness needed by managers and evaluates how both cultural and non-cultural factors influence social processes at work. This fully updated 3rd edition includes new examples to provide topical and engaging insight into the subject. It is suitable for all postgraduate students studying cross-cultural management or cross-cultural awareness. Online supporting resources include an instructor's manual, lecture slides and seminar activities for tutors and web links and self-assessment exercises for students.

Table Of Contents

  • Section - ONE: Setting the Scene;
    • Chapter - 01: Introduction;
  • Section - TWO: Culture - Uses and Limitations;
    • Chapter - 02: The Meaning(s) of Culture;
    • Chapter - 03: Models of Culture - Traditional Approaches;
    • Chapter - 04: Models of Culture - Developments and Debates;
  • Section - THREE: Cross-Cultural Social Relations in the Workplace;
    • Chapter - 05: Culture and Organisation Structure;
    • Chapter - 06: Intercultural Communication and Negotiation;
    • Chapter - 07: Leadership and Multicultural Teams;
    • Chapter - 08: Motivation and Exchange in a Cross-Cultural Context;
  • Section - FOUR: Managing Across or Within Cultures;
    • Chapter - 09: Intercultural Competencies, Training and Ethics;
    • Chapter - 10: Culture and Human Resource Management;
  • Section - FIVE: Looking to the Future;
    • Chapter - 11: Conclusions


This book is a valuable resource for professionals and scholars exploring the exciting world of cross-cultural organisations. Scholarly and insightful, yet accessible and practical, this well written book develops critical thought into our ever globalising workplaces.
Gregory Gannon, Lecturer, University College Birmingham, UK

Ray French’s book provides an overview of cross-cultural management from a contemporary perspective which both examines and questions the foundations underpinning the field. It makes an accessible yet insightful introduction for students of CCM.
Gregory Allen, Academic Group Leader, University of Bolton, UK

This is a highly informed, well written student friendly text which explores cross-cultural management from a traditional as well as contemporary perspective. It provides evidence to challenge some traditionally accepted theories and explains why they may no longer be effective in today’s climate, and offers new and modern solutions.
Kym Drady, Lecturer, University of Sunderland, UK


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Book Details

  • Imprint: CIPD - Kogan Page
  • EAN: 9781843983675
  • Edition: 3
  • Published: 17th February 2015
  • Paperback
  • Format: 245x188
  • 320 pages

About the Author

Ray French is a principal lecturer at Portsmouth Business School, UK, where he is the subject leader for Organisation Studies and Human Resources.

Raymond French

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