- Over 50 difficult types and how to deal with them.
- Helps people and organisations move on in difficult situations, or avoid them altogether.
- Packed with tips on how to tame the most irritating people you are ever likely to meet
- Octavius Black, Managing Director, The Mind Gym
- Leibling has a lot of experience of dealing with difficult colleagues...and has tips on how to deal with them all.
- The Sunday Times
- Divides the workplace into personality types and gives the appropriate advice for dealing with each one
- Guardian
- Hell is other people...But once you know what is wrong with them, there is a way to cope
- The Times
- This is fantastic...stuffed with succinct advice. A thoroughly useful book - highly recommended.
- European Business