Leading Change is the umpteenth book on change management but it treats it very differently from other books I have come across. Paul manages to make it very personal and thus recognisable. He shows the struggle that each and every change agent is going through and makes it clear there is no one answer. The book is almost a reversed version of the average textbook: it does not teach you the model and then try to explain it. It builds up 'the Emerging Change Model' step by step, chapter by chapter, taking the reader by the hand. It shows how all the elements are themselves subject to change and how they all influence each other. It's all based on actual change stories, successes and failures. The use of anecdotes makes it an easy read and there is a powerful, recognisable insight on every page.The most insightful yet down-to-earth book on change I have read in a long while!
Karin Bax, Change Manager at HEINEKEN International