- Equips students and practitioners with the practical skills to manage the emotional aspects of change, vital in today's rapidly changing organizations.
- Outlines the benefits of leading and managing the human dynamics of change which include a more committed workforce and more sustainable operational performance.
Includes global case studies to help apply the theory to practice, including Kodak, Nissan, Yahoo, Aegon Asset Management and BankCo.
- Provides a framework for diagnosing issues and for formulating interventions using practical tools including a 'Change Readiness Assessment Template' which helps leaders and managers assess how ready they are for change.