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Performance Management

Performance Management

A Practical Introduction

Linda Ashdown

From £16.66

Learn how to plan, implement and measure an effective performance management strategy with this essential guide from the HR Fundamentals series.

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About the book

Effective performance management is at the heart of organizational success, delivering able and motivated employees who are aligned to an organization's values and goals. Using a combination of case studies, interviews, tools and diagnostic questionnaires, Performance Management is a complete and practical guide to getting the best out of people and achieving positive organizational outcomes through successful performance management. It covers all areas of the subject, from objective-setting, giving feedback, measuring performance and managing underperformance and absence, to effectively integrating systems and processes into organizational and HR strategies.

This second edition of Performance Management contains new material on the ethical focus of the topic, promoting employee wellbeing through performance management, and the future of the annual appraisal, as well as new case studies and examples from Deloitte, Jumeirah Hotels, the CIPD and Hilton. Supporting online resources consist of additional activities and guidance for further research on the topic.

HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

Table Of Contents

    • Chapter - 01: What is performance management?;
    • Chapter - 02: Why is it important?;
    • Chapter - 03: How does it fit with organization and HRM strategy?;
    • Chapter - 04: How does it work?;
    • Chapter - 05: How do you do it?;
    • Chapter - 06: Planning and action;
    • Chapter - 07: Measurement;
    • Chapter - 08: Conclusion;


A very useful introduction which brings the subject to life for those less experienced in the area or looking to establish a performance management framework in their organisation, as well as being useful for those working in companies with established performance management processes to ensure that these deliver as expected (particularly through the oh-so crucial alignment between performance management and organisational goals).
Daniela Freudenthaler, Corporate HR Europe, Manager Strategy and Targets, BMW Group

This book has expertly threaded all the elements of performance management together in a practical and interactive way by using activities, diagnostics, case studies and scenarios to encourage HR professionals and line managers to embed great performance practices.
Esther O'Halloran, Director EOH Business Solutions, former Managing Director, PAUL Bakery

Performance Management is packed with information that delivers immediate benefits to both practicing professionals and human resource management students. This well-structured and comprehensive traverse of the landscape of performance management in organisations with practical examples and compelling case studies is a must-read for all professionals dealing with people on a day-to-day basis.
Dr Chandana Sanyal, Senior Lecturer in Human Resource Management and Development, Middlesex University Business School

People are (and will always be, even in this age of technology) an organization's most valuable asset. Linda Ashdown's excellent book is your practical guide to nurturing your talented people and driving organizational effectiveness. I thoroughly recommend that this book sits on your desk, with scribbles, notes and folded corners for daily use!
Simon Francis, Chief Executive Officer, Flock Associates Ltd

This book is full of practical information about performance management with some excellent case studies. A very important and timely contribution to this area.
Ramya S Yarlagadda, Head of HR and Strategy, International School of Hyderabad


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Book Details

  • Imprint: CIPD - Kogan Page
  • EAN: 9780749483371
  • Edition: 2
  • Published: 3rd September 2018
  • Paperback
  • Format: 235x155
  • 224 pages
  • Series: HR Fundamentals Series

About the Author

Linda Ashdown is an Assessment Manager at the Chartered Institute of Personnel and Development (CIPD) and an HRM consultant through her own company Ashdown-Jones HR Ltd. She is also an Associate Lecturer at Portsmouth University Business School, specialising in performance management and employee engagement. She was previously on the board of a multinational advertising company as HR Director.

Linda Ashdown