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Performance Management

Performance Management

A Practical Introduction

Linda Ashdown


Learn how to plan, implement and measure an effective performance management strategy with this essential guide from the HR Fundamentals series.

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About the book

Effective performance management that delivers able, motivated workers is at the heart of any organization's success. This is a practical guide to getting the best out of people with step-by-step guidance for objective-setting, evaluating performance and giving feedback. Full of case studies from the UK Civil Service, InterContinental Hotels and Deloitte, interviews and activities, Performance Management provides the tools to plan, implement and measure valuable performance management.

This updated second edition of Performance Management includes discussion on goal setting, performance appraisals, ratings and research from the Centre for Evidence Based Management (CEBMa). Downloadable templates and self-assessment questionnaires put the theory into practice.

The HR Fundamentals series is endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development with over 145,000 members worldwide. This series of succinct, practical and straightforward guides supports those in the early stages of HR.

Table Of Contents

    • Chapter - 01: What is Performance Management?;
    • Chapter - 02: Why is it Important?;
    • Chapter - 03: How Does It Fit with Organization and HRM Strategy?;
    • Chapter - 04: How Does It Work?;
    • Chapter - 05: How Do You Do It?;
    • Chapter - 06: Planning and Action;
    • Chapter - 07: Measurement;
    • Chapter - 08: Conclusion


Performance Management provides a cogent and compelling narrative about the purpose, value and practical implementation of the essential components needed to create a high performance culture. It should be read by anyone who aspires to deliver outstanding results by aligning business goals with the full potential of the organization to achieve them
Steve Gatfield, former CEO, Lowe Worldwide and EVP, Interpublic Group (about a previous edition)

Linda Ashdown's book comprises a very useful addition to the performance management literature. It places performance management in context, and both the current examples and historical backdrop aid understanding. The book is clearly written, unpacks some complex concepts and issues, and will be accessible to a diverse readership. The in-chapter exercises, including case studies and diagnostic questionnaires, should help to bring out practical applications of the subject area via discussion and independent study
Dr Ray French, Professor in Organizational Behavior, Portsmouth Business School (about a previous edition)

This book is very readable and insightful. It's ideal for people new to the topic and those more experienced in performance management. The real-life examples and practical exercises will inspire and encourage line managers and HR practitioners to deliver effective performance management at work
Caroline Beard, Head of Employer Solutions, CIPD (about a previous edition)

Book Details

  • EAN: 9780749483371
  • Edition: 2
  • Published: 3rd September 2018
  • Paperback
  • Format: 234x156
  • 232 pages

About the Author

Linda Ashdown is an HRM specialist and former HR Director for Leo Burnett Advertising Ltd. As a lecturer, she delivered a range of HRM/Management courses. Based in Guildford, UK, Linda Ashdown currently works for the CIPD's Assessment, Membership and Qualifications Department, runs Ashdown-Jones HR Ltd and works as a freelance lecturer.

Linda Ashdown

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