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The Coach's Casebook

Skills, Tools and Techniques for Effective Coaching

Master the theory and skills needed to support employees and coach them to reach their full potential.
EAN: 9781398610477
Edition: 1
Format: 234x156
288 pages

About the book

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching introverts?

The Coach's Casebook answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to reach their full potential. The first part of the book covers what coaching is, the theoretical principles and approaches that underpin the profession.

Most importantly The Coach's Casebook explains how these coaching tools and techniques apply in practice to boost employee development, performance and wellbeing. There is extensive coverage of how to apply coaching interventions to manage work-life balance and prevent staff burnout, how to combine coaching and mindfulness as well as how to encourage employees to develop a growth mindset and reframe imposter syndrome. There is also specific guidance on coaching high-performers and those with high-potential, leadership coaching, coaching minorities and underrepresented groups as well as how to coach introverts. Supported by case studies throughout from organizations including Nike, Barclays, Société Generale, Ikea and Walgreens, this is a practical guide for all those new to coaching and those in the intermediate stages of their career and contains everything they need allow employees to flourish.

About the authors

Dr Joan Swart is a coaching psychologist, accredited supervisor, researcher, and author. Based in Cape Town, South Africa, she is the Corporate Programme Director at Coaching Minds. She developed the curriculum of the Jay Shetty Certification School and is an accredited supervisor at the Association for Coaching.

Christine Guirguis is a Teaching Assistant at Cairo University, Egypt. She has a particular focus on supporting and developing women and participated in the U.N women 'HerStory' initiative within Bejing+25.