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In conversation with Martin Christopher: Business Operations Models - Part 2

In this video series, Martin Christopher, author of Business Operations Models, Humanitarian Logistics, and Leading Procurement Strategy, discusses his three books.

Here, in discussing Business Operations Models, Professor Christopher looks at the UK retailer giant John Lewis as an example of a company that is driving transformation in their business and their market through their early push to invest in online shopping.

Business Operations Models will help you achieve super-performance through effective operations management and uses a strategic framework to implement a transformative operating model.

Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, his published work is widely cited by other scholars, and he has been invited to participate in academic and industry events around the world.