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David Miller is the Chairman and Founder of Changefirst, a global training and consulting organisation which specialises in change management. He has helped organisations successfully implement major change for the last 25 year. Initially as a Senior Executive for American Express and more recently with clients ranging from HSBC, BT, Roche Pharmaceuticals and The Linde Group. A regularly international speaker for industry events, he also contributes frequently to a number of professional publications.