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Laurie Young

Laurie Young was a businessman and writer. He held  senior positions at BT, Unisys and PricewaterhouseCoopers, and also  founded, built and successfully sold a company. His writing combines  practical experience with sound business thinking. He had experience developing  thought leadership on privatisation, TQM, business process  re-engineering, services marketing, value reporting and  more. Laurie's  previous books include: Marketing the Professional Services Firm, Business Development for Lawyers and From Products to Services.

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