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Richard Smith specializes in organizational leadership and change, and in the effectiveness of senior teams. He held senior roles in Dixon Group, United Biscuits and Lloyds Bank before establishing his consulting practice, Richard Smith Associates. Over the past 22 years he has worked with clients as diverse as Unilever, Fidelity Investments, Harvard Business School, GKN and Nestle, working on leadership and change initiatives in over forty countries across six continents. He is a Chartered Fellow of CIPD, Chief Examiner for APMG's Change Management certifications and lead author of the Change Management Institute's Change Management Body of Knowledge, as well as co-author and lead editor The Effective Change Manager's Handbook, published by Kogan Page.