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Corporate Apologies: Is Honesty Always the Best Policy?
12 November 2019
Cary Cooper, co-author of The Apology Impulse, outlines why brands should be honest about their mistakes.
By avoiding the common mistakes outlined in this video and following two key tips, you'll be able to deliver honest and authentic corporate apologies that benefit your brand.
Cary Cooper, Sean O'Meara  From £ 17.99
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