Off the Page: How to communicate in a crisis
Crisis communication is high stakes work, especially during a global pandemic. Ensuring the right points are at the heart of your communication and providing meaningful dialogue to employees, customers and anyone affected will help engage with stakeholders and maximize brand trust.
Join communications experts Amanda Coleman and Kate Hartley to ensure you mitigate, manage, and respond to any crisis in the right way. Using their expertise, Kate and Amanda will be answering crucial questions like:
- What can we learn from businesses responding to the current crisis?
- Is empathy as important as statistics, processes, and plans in communication, and how do people respond to it?
- What skills do leaders need to ensure their crisis communication is effective?