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Accessible Communications
Create Impact, Avoid Missteps and Build Trust
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About the book
Ready to build credibility and optimize your communications for real business impact?
Accessible Communications is a practical guide designed for mid-career professionals seeking to develop effective, inclusive messaging that aligns with evolving regulations and business goals. Written by award-winning communications consultants Lisa Riemers and Matisse Hamel-Nelis, this book offers clear models and frameworks to help you apply accessibility principles confidently across emails, documents, videos and social media. With real-world examples and actionable tools, it helps you to build trust with your audience that expands reach, protects reputation and enhances career growth.
You'll learn how to:
- Build accessibility into your communications strategies from the outset
- Apply practical tools that optimize messaging across multiple formats
- Understand evolving legislation and its impact on communications
- Develop skills to increase audience trust
This guide supports your career development by helping you create more impactful communications that comply with regulations and drive business value.
Themes include: Accessibility and inclusivity, Communication strategy and frameworks, Practical application and tools, Career development and credibility building, Regulatory compliance and business impact
About the authors
Lisa Riemers is an independent communications consultant and accessibility advocate who helps clients connect their people and tell their stories. Based in London, UK, Lisa advises large and complex organizations including world-leading universities, charities, insurers, business-to-business (B2B) companies and the UK government.
Matisse Hamel-Nelis is an award-winning communications and digital accessibility consultant and a PR professor at Durham College. Based in Toronto, Canada, she also founded and hosts the PR & Lattes podcast and is the past Chair of the Diversity, Equity, and Inclusion (DEI) Committee for the International Association of Business Communicators (IABC).
I've had the privilege of reading more than two dozen titles in the digital accessibility space. Accessible Communications is one of the most well-rounded and strategically aligned books I've come across, for communications professionals and content creators.
This book isn't just a guide; it's a strategy for embedding accessibility into modern communications. I highly recommend it for any communications professional serious about reaching and respecting all audiences.- Crystal Scott, CPWA, Founder of the Accessibility Book Club
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