Want to start reading immediately? Get a FREE ebook with your print copy when you select the "bundle" option. T+Cs apply.
What Makes Successful Employee Communications?
It’s easy to produce products and measure them – the danger is when people presume that just because someone clicked on a link, they liked it.
Be able to answer what people’s key concerns are, what processes aren’t working and how to make change happen, by focusing on achieving results and outcomes.
In this video, Sue Dewhurst explains three main ways to make a difference and bring valuable insight that will positively influence a business goal, and why humans are much less rational than we think…