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Innovation and Best Practice
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Established 1967



Armstrong's Performance Management Toolkit

Armstrong's Performance Management Toolkit

Michael Armstrong

£599.00

Carry out effective performance management throughout your organization with this ready-to-deliver training course.

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About the book

Carry out effective performance management throughout your organization with this ready-to-deliver training course.

The e-reward 2014 survey of performance management found that the three major concerns of respondents were line managers' lack of skills to carry out performance management effectively, their failing to discriminate sufficiently when assessing performance and their reluctance to conduct reviews. Many organizations do provide training for their line managers, but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well.

Armstrong's Performance Management Toolkit provides a complete set of customizable tools to facilitate active learning sessions to train managers in performance management. The toolkit consists of eight practical training modules, covering

- Introduction to Performance Management
- Performance Planning
- Providing Feedback
- Managing Performance
- Handling Challenging Conversations
- Coaching
- Conducting Performance Review Meetings
- Assessing Performance

Featuring discussion questions, practical exercises and role plays, as well as handouts, slides and notes, Armstrong's Performance Management Toolkit will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.

About the Kogan Page Toolkits: Our toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill managers in performance management, change management and employee engagement.


Table Of Contents

  • Section - SECTION 1: A guide to the toolkit;
  • Section - SECTION 2: Learning modules;
    • Chapter - 1: Introduction to performance management;
    • Chapter - 2: Performance planning – developing the performance agreement;
    • Chapter - 3: Providing feedback;
    • Chapter - 4: Managing performance;
    • Chapter - 5: Handling challenging conversations;
    • Chapter - 6: Coaching;
    • Chapter - 7: Conducting performance review meetings;
    • Chapter - 8: Assessing performance;
  • Section - SECTION 3: Performance management learning programmes;
  • Section - SECTION 4: PowerPoint slides



Book Details

  • EAN: 9780749474218
  • Edition: 1
  • Published: 3rd October 2015
  • Loose-leaf
  • Dimensions: 297x210
  • 312 pages

About the Author

Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personal Development (CIPD), joint managing partner of e-reward and an independent management consultant. He is the author of several best-selling HR titles including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Reward Management Practice, Armstrong's Handbook of Performance Management, Strategic Human Resource Management and Armstrong's Handbook of Management and Leadership.


Michael Armstrong