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Case Study: Drivers and Barriers in Implementing Information Management Systems in European Micro Enterprises
Case Study

Case Study: Drivers and Barriers in Implementing Information Management Systems in European Micro Enterprises

Empirical Evidence from a Success Story

Arvind Upadhyay, Lorenzo Coccia, Francesco Pomponi


Analyse the adoption of wider Information Communication Technologies into European micro enterprises using a real life example.

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This fascinating case study demonstrates how the Agile approach can be utilised by European micro enterprises which need to adopt wider Information Communication Technologies.

The case study analyses the rapid advances of Information Communication Technologies and how they can help to facilitate business processes and organizations. It is based on the authors' indepth consultancy work done for Edilglas, an Italian SME competing in the flat-glass business. The company is involved in both the construction and interior design sectors, thus having an extremely diverse and interesting clientele.

The authors, Franceso Pomponi, Lorenzo Coccia and Arvind Upadhyay provide many essential insights into the micro enterprises of the European Union, which have benefited very little in this area. The case is aimed at students on transport, manufacturing, supply chain management and logistics courses who need to know more about information communication technologies and the supply chain. It can also help micro enterprises to effectively achieve a high level of technological advancement.

Readers are able to test their understanding by completing a series of focused questions. The authors have provided suggested indepth answers which give vital guidance and essential advice on adapting communication technologies and effectively competing with other organizations.


  • EAN: 9780749477127
  • Edition: 1
  • Published: 3rd January 2016
  • Ebook
  • Format: EPUB
  • 11 pages
  • Series: Case Studies

About the Author

Arvind Upadhyay is a senior lecturer in Logistics and Supply Chain Management. He is also the Director of Studies for the PhD Programme in Operations Management for Cardiff Metropolitan University's Associate College in London. Arvind's research interests include the sustainable supply chain, technology management, logistics and social entrepreneurship.

Lorenzo Coccia is an IT consultant with experience in various industries such as transportation, manufacturing and gambling. He is currently working in the consumer goods industry within the Kantar Retail group XTEL S.r.l.

Francesco Pomponi is a researcher based at Brighton University. His areas of expertise include built environmental sustainability, horizontal collaboration in logistics, and sustainable development.

Arvind Upadhyay

Lorenzo Coccia

Francesco Pomponi