We use cookies to improve your experience. By using our site you are accepting our cookie policy. 
Read our privacy policy to learn more.



Case Study: Pretty Kitchens' Bag Filling Machine
Case Study

Case Study: Pretty Kitchens' Bag Filling Machine

Calculating the Cost of Quality

Mike Simpson, Andrea Genovese

£10.00

Learn, with worked examples, how to calculate the cost of quality in manufacturing.

Buy product

Select number of users

Buy now
View Academic Info

About

Pretty Kitchens' Bag Filling Machine investigates how to calculate the cost of quality. Based on a real-life kitchen manufacturing company, it is aimed at students on operations management courses. The authors provide vital information on the types of cost of quality which people have to deal with from day to day in a manufacturing context. They cover the essential areas of control costs and failure costs. They also includes many worked examples analysing internal costs of quality.

The authors investigate essential external costs, such as managing complaints and ensuring customers are satisfied. Pretty Kitchens' Bag-Filling Machine presents new and innovative ways of reducing the costs of quality and lots of worked examples for anyone tackling these kinds of difficult problems in their study or work.

Register for a Kogan Page account at check-out to access and download your PDF after purchasing. You'll also have an opportunity to sign up when receiving your purchase confirmation email.



Details

  • EAN: 9780749474874
  • Edition: 1
  • Published: 3rd January 2016
  • PDF
  • Format: 297x210mm
  • 12 pages

About the Author

Mike Simpson is a Senior Lecturer in Operations Management on the MBA programme and Operations Management and Supply Chain Management on the MSc programmes at The University of Sheffield Management School.

Dr Andrea Genovese is a Lecturer in Logistics and Supply Chain Management at the Management School of the University of Sheffield. He is also a member of the Logistics and Supply Chain Management (LSCM) Research Centre and Centre for Environment Energy and Sustainability (CEES).


Mike Simpson


Andrea Genovese