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Innovation and Best Practice
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Confidence at Work

Confidence at Work

Get It, Feel It, Keep It

Ros Taylor


Confidence at Work takes the theories and insights from major psychologists to help you to nurture true confidence from within and succeed in the competitive world of work.

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About the book

Confidence is the foundation of success. It empowers you to do more and do it better. While many of us have learnt to fake it to limited affect, how many of us can say that we have cultivated self-belief from within? By navigating the fascinating psychological theories and latest thinking, Confidence at Work takes you on a journey of self discovery to help you become bold, charismatic and influential at work. Beginning with an in-depth questionnaire to understand your 'confidence quotient,' it encompasses leading theories and insights including those of Daniel Goleman and Tony Buzan.

Including twenty case studies of successful people from all walks of life, Confidence at Work will help you understand the reasons behind lack of confidence and overcome any hindrances, ensuring that you can handle difficult people with elegance, create your own personal brand and excel in your career.

Table Of Contents

    • Chapter - 00: Introduction;
  • Section - ONE: Who are you anyway...?;
    • Chapter - 01: Bring yourself to work;
    • Chapter - 02: Eric Berne’s transactional analysis;
    • Chapter - 03: Albert Bandura’s theory of self-efficacy;
    • Chapter - 04: Martin Seligman’s learned optimism;
    • Chapter - 05: HJ Eysenck’s theory of extraversion–introversion;
    • Chapter - 06: Friedman and Rosenman’s theory of Type A and Type B behaviours;
    • Chapter - 07: Life’s rich tapestry;
  • Section - TWO: Branding for confidence;
    • Chapter - 08: Bird’s eye view of branding;
    • Chapter - 09: Great expectations;
    • Chapter - 10: Knowing the words to the song;
    • Chapter - 11: The user-friendly confident you;
  • Section - THREE: Influencing for confidence at work;
    • Chapter - 12: Likeability and similarity;
    • Chapter - 13: Knee-jerk thinking, reward and reciprocity;
    • Chapter - 14: Handling challenging people with elegance;
    • Chapter - 15: Perseverance and enthusiasm;
    • Chapter - 16: Confident networking;
  • Section - FOUR: Be a confident leader;
    • Chapter - 17: Be aspirational;
    • Chapter - 18: Be conscientious;
    • Chapter - 19: Be cool;
    • Chapter - 20: Be bold, have ideas;
    • Chapter - 21: Be charismatic – the ultimate in confidence at work;
    • Chapter - 22: Some final thoughts


It has taken 40 years in business, including numerous courses and education sessions for me to understand what I didn't know in Confidence at Work. I just wish I had read it towards the beginning of my career and not towards the end.
Larry Hirst, ex CEO of IBM

Professor Taylor's book is a cut above the average 'self-improvement'/'motivational' shtick. It is thoughtful and if you'll take time to consider the implications of what's being said, quietly profound.
Customer review

Confidence at Work is another superb self development guide book from Ros Taylor
Customer review

Book Details

  • EAN: 9780749467753
  • Edition: 2
  • Published: 3rd July 2013
  • Paperback
  • Dimensions: 216x138
  • 216 pages

About the Author

Ros Taylor is a leading UK psychologist, executive coach, successful businesswoman, an accomplished author and a TV and radio presenter. Newspapers have described her variously as 'the guru of personal development' and 'the best motivational speaker heard this year'. She was named by The Independent on Sunday as one of the top ten coaches in Britain. She has been one of the main presenters on numerous TV programmes for the BBC. Other TV and radio work includes BBC Radio 5, BBC Radio Scotland, Scottish Television, GMTV, LWT, ITN News, Sky News, Channel 4 and E4.

Ros Taylor

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