Deliver effective change management as an internal or external consultant with this complete guide.
Organizations are increasingly investing in consulting capabilities to understand what changes they need to make to keep up the pace with the competition and future-proof their business. Consultancy, Organizational Development and Change is a guide for students and internal and external consultants needing to develop the necessary skills to consult in organizational settings where there is a great deal of complexity. It tackles the issues posing the greatest threat to the success of the change programme, including how to adapt to rapidly shifting needs, deal with the emotional and ethical issues that arise and ensure that the managers take full ownership for the change so that 'business as usual' is established.
Complete with case studies from the 'Big Four' consultancy groups as well as boutique firms, Consultancy, Organizational Development and Change shows how to identify and execute interventions in a variety of organizational settings to deliver value. It provides guidance on how to develop a value proposition; define, write and present the business case for the proposed interventions; establish credibility and report on the results.
Hodges provides a comprehensive and considered overview of both the consultancy and change management literature, while offering up a clearly charted path for the reader to follow in solving complex organisational issues.
Olivier Bastien, Consultant, Digital Marketing & Strategy, L'Oréal Canada
The challenge of change is one we face constantly, and this is a clear and valuable guide for those looking to navigate it successfully. Bridging practical and theoretical perspectives, the book guides the reader through the key issues and draws on a range of case studies while building on a thorough and well-researched academic foundation. The focus on people and relationships within this book, as well as including a whole chapter on ethics, is most welcome.
Dr Neil Turner, Senior Lecturer, School of Management, Cranfield University, UK
This book fills a number of gaps between Organisational Development, Change Management and Consultancy. Julie has skilfully blended her academic, OD and consultancy experience in this excellent book. A must read for any one active in or wishing to be active in Organisational Change Consultancy.
Denis Kelly, Manager HR Projects and Change, ESB Networks
Packed with key concepts, models checklists, tools, techniques and case studies, Julie Hodges's book is of real value for new and existing practitioners seeking to stand out from the crowd.
Peter Cook, MD, Human Dynamics and The Academy of Rock
Dr. Julie Hodges has again demonstrated her mastery of the nexus of work experience, academic research, and knowledge transfer.... If the first half of the book is a Swiss-army toolkit, the second half is a mentorship. I suggest that both practitioners and clients would benefit from this work. So many of the failed engagements I have seen could have been mitigated, or avoided, if the participants could have availed themselves to the insights and structure Hodges provides in this well-crafted book.
Dr. Brad R. Atkinson, Organizational Economist, Bethesda, MD, USA
Finally, a comprehensive guide to consultancy for all levels, from early practice to post graduate professional. Very well written, it holds attention from the global picture of consultancy through case study examples, the consultant's role, and is packed with loads of research. A must read.
Kathy Gilbert, Executive Consultant, Complex Projects & Change, Australia
If you are a consultant who advises organisations going through change or a manager navigating your organisation through change, this book is for you. The well documented theory and practical examples and stories make this book a must read for anyone contemplating or going through change.
Tonje Aaroe, CEO, Growthitude AS, Norway
Dr Julie Hodges is a leading expert on organizational change. She is an Associate Professor at Durham University Business School and a Senior Fellow of the Foundation for Management Education. Before entering academia Julie worked as a management consultant for over 20 years in organizations such as PwC and the British Council. She has extensive experience of working on transformational change programmes with clients across the globe in the private, public and third sectors. Julie is the author of several books on organizational change, including 'Managing and Leading People through Change' (published by Kogan Page).
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