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Employee Relations

Employee Relations

A Practical Introduction

Elizabeth Aylott

From £16.66

Equip yourself with the core knowledge and skills needed to plan, implement and manage an effective employee relations strategy with this essential guide from the HR Fundamentals series.

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About the book

Fostering positive relationships between employers and employees is crucial to ensure employee commitment and engagement, as well as overall business performance. Employee Relations is a practical guide to the principles and practice of employee relations in the workplace. Covering the key areas such as conflict and dispute resolution, dismissal and redundancies, rights and ethics, it equips you with the skills and knowledge you need to plan, implement and assess employee relations in any type of organization. Practical diagnostic tools and a variety of real-life examples from organizations including Amazon, HSBC and the UK Police Force are found throughout.

This fully revised second edition of Employee Relations features new material on the gig economy, the virtual workplace, and recent legislation changes, and is more closely linked to the CIPD professions map. New online supporting resources include a series of templates, questionnaires and further tools to help evaluate and support the development of an effective employee relations strategy.

HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.

Table Of Contents

    • Chapter - 00: Introduction;
  • Section - PART ONE: Fundamentals;
    • Chapter - 01: What is Employee Relations?;
    • Chapter - 02: The importance of Employee Relations;
    • Chapter - 03: Employee Relations and strategy;
  • Section - PART TWO: In practice;
    • Chapter - 04: Employee Relations in practice;
    • Chapter - 05: Planning and action;
    • Chapter - 06: Measurement;
    • Chapter - 00: Conclusion;


Employee Relations is a valuable support for new HR professionals along with managers, team leaders and those running their own businesses - all those wishing to get the best out of their teams. It is easy to read, engaging and practical, which brings a vitally important area of management more easily in reach of those within business. Thoroughly recommended!
Sue Niven-Spence, Director, Saffran Communications Ltd

Liz Aylott has created a treasure trove of ER theory, practice, real life case studies, checklists, flowcharts and diagnostic questionnaires making her book an invaluable guide for students and HR practitioners alike.
Pam Williams, HR Director, Gamma

This book breaks down complicated theory into clear and easy to follow guidance for busy HR professionals, supported by up to date and engaging case studies. It also includes practical checklists and guides that would be beneficial for use in day to day practice.
Rebecca Smith, Senior HR Advisor, Global Enterprise Software Company

An essential guide to employee relations and best practice. An enjoyable read, easy for quick reference points. This informative little book is hugely beneficial for HR and non-HR colleagues alike.
Lorna Dane, Managing Director, Dane Partnership Ltd

This book provides excellent clear and practical advice through useful case studies that highlight the issues in question. The book has been a great asset to me as a CIPD student and helped me with my studies.
Alison Tinker, CIPD student

Employee relations cost the UK's SMEs an enormous amount in lost time, resources and expensive litigation. This book provides invaluable support to SMEs and new managers wanting to understand their role in employee relations.
Dr. Karen Purnell, Managing Director, ITOPF Ltd (about a previous edition)


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Book Details

  • EAN: 9780749483210
  • Edition: 2
  • Published: 3rd August 2018
  • Paperback
  • Format: 234x156
  • 224 pages
  • Series: HR Fundamentals Series

About the Author

Elizabeth Aylott is an experienced HR specialist and lecturer in the areas of employee relations and employment law. After a career in HR, both in industry and the charitable sector, she taught on CIPD programmes at all levels and lectured on HRM and business degree courses, including at BPP University Business School, where she now works in a wider capacity. She is also the author of Employment Law, published by Kogan Page.

Elizabeth Aylott

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