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Innovation and Best Practice
for Business Success

Established 1967

Inclusive Talent Management

Inclusive Talent Management

How Business can Thrive in an Age of Diversity

Stephen Frost, Danny Kalman


Reframe how you think about talent management, diversity and inclusion with this paradigm-shifting book that holds a mirror up to current unfair practices and provides best practice examples.

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About the book

Organizations traditionally have had a clear distinction between their policies on diversity and inclusion and their talent management. The main driving force behind diversity and inclusion has been being seen to be a good employer, to be able to make claims in the annual report and to feel as though a positive contribution is being made to society. On the other hand, talent management activities have been driven by a real business need to ensure that the organization has the right people with the right skills in the right place to drive operational success. Inclusive Talent Management aligns talent management and diversity and inclusion, offering a fresh perspective on why the current distinction between them needs to disappear.

Featuring case studies from internationally recognised brands such as Goldman Sachs, Unilever, KPMG, Hitachi, Oxfam and the NHS, Inclusive Talent Management shows that to achieve business objectives and gain the competitive advantage, it is imperative that organizations take an inclusive approach to talent management. It puts forward a compelling and innovative case, raising questions not only for the HR community but also to those in senior management positions, providing the practical steps, global examples and models for incorporating diversity and inclusion activities into talent management strategy.

Table Of Contents

    • Chapter - Challenge: The addiction to likeness in an age of diversity = sameness
    • Chapter - Part one: The fierce urgency of now
    • Chapter - 1: Homogenous talent management
    • Chapter - 2: History – how a segregated mindset evolved
    • Chapter - 3: The future – diversity is local, inclusion is global
    • Chapter - 4: The case for inclusive talent management
    • Chapter - Part two: How to meet the challenge
    • Chapter - 5: ITM in recruitment – finding diverse talent
    • Chapter - 6: ITM in development – growing diverse talent
    • Chapter - 7: ITM in retention – keeping diverse talent
    • Chapter - 8: Leadership – how you can make a difference
    • Chapter - Resolution: Change the system (unconscious nudges) + change your behaviour (conscious leadership) = inclusion


Diversity is not separate from Talent, it is Talent. With their brilliant book, Stephen Frost and Danny Kalman enable us to walk the talk. A must-read for leaders who want to benefit from 100 percent of the talent pool and make a difference in the world.
Iris Bohnet, Professor of Public Policy, Harvard Kennedy School, and author of What Works: Gender Equality By Design

A must read for HR professionals and for those in roles promoting diversity and inclusion. I particularly like the check-lists in part two of the book as they give an excellent 'nudge' in what steps to take in implementing a talent strategy underpinned by a mind-set of diversity and inclusion
Ann Pickering, HR Director, O2UK

I generally steer well clear of management books, they are not my thing, so the fact I found this book both interesting and learned a lot is a very good sign. A compelling and well written book with some humour to boot.
Tim Sarson, Partner, KPMG

Thought-provoking and practical - the book every executive who cares about people should consider reading
António Simões, Chief Executive Officer, HSBC Bank plc

We are truly in the age of diversity, but we still have so much to do in creating inclusive working environments and cultures to give opportunity, build voice, and drive value from that diversity. Stephen and Danny are truly amongst the foremost thinkers and practitioners on diversity in all its forms and provide a thorough and practical review of where we are, and what we need to do. The time is now, and we must make progress. This book will challenge and guide us, and it's then up to all of us to make it happen.
Peter Cheese, CEO, Chartered Institute of Personnel and Development (CIPD)

Inclusive talent management is imperative to the success of any company that aims to compete in today's global competitive environment. Thanks to their unique professional backgrounds and pragmatic perspectives on the subject, Stephen Frost and Danny Kalman provide us with a very insightful overview of what smart inclusive talent strategies could look like for your company
Dr. Dominique Turpin, President IMD International

This book challenges all organisations to review their talent management strategy and provides practical suggestions on how to change their approach to enhance diversity and inclusion. All those in leadership or talent management roles will relate to the issues raised and benefit from considering the proposed solutions to meet their future talent needs
Stephen Pierce, Chief HR Officer, Hitachi Europe Ltd.

Intelligent, thought-provoking and practical - the book that every professional who cares about people needs to read.
Melanie Richards, Vice-Chair, KPMG

Great storytelling, belief shifting data, practical advice and a passion for their subject, makes this a must read for any CEO, Business Owner, Manager and maybe even HR professionals!
Roger Philby, CEO, The Chemistry Group

Book Details

  • EAN: 9780749475871
  • Edition: 1
  • Published: 3rd July 2016
  • Paperback
  • Dimensions: 234x156
  • 280 pages

About the Author

Stephen Frost works with clients worldwide to embed inclusion into their decision making. He teaches at various business schools and was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games.

Danny Kalman is a talent management consultant, executive coach and regular speaker on leadership development. He was Director of Global Talent at Panasonic Corporation from 2008-2013.

Stephen Frost

Danny Kalman

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