- Presents the theory behind international standards and their application in industry, with case studies from Bosch, BP, M&S, Bodyshop, Toyota, Tesco, McDonalds, Benetton and Royal Mint.
- Looks at how product and technical standards have evolved to help shape the way in which we manage entire businesses and their interactions with customers, suppliers and the consumer
- Introduces examples of standards working in practice, resulting in safer ways of working, better health and safety, better quality, better regulatory compliance, better environmental performance
Includes insightful seminar topics and sample exam questions.
- Online resources: Full lecture slides for seminars as well as links to videos and revision materials for students
International Standards for Design and Manufacturing
Quality Management and International Best Practice
Learn from the analysis of different standards and understand how they can assist a business to improve and sustain operational effectiveness and efficiency.
Key features at a glance
EAN: 9781789660425
Edition: 1
Published:
Format: 231x155
368 pages
About the book
International standards ensure that organisations operate the right processes to support their objectives. International Standards for Design and Manufacturing is an accessible guide for manufacturing and production managers and students. It guides readers through the standards needed to build operating systems which are robust, integrated and used to drive the continuous improvement of business performance.
International Standards for Design and Manufacturing is based on many years of research collaboration between Swansea University and leading manufacturing and production practitioners from key companies from around the world. Each chapter includes an introduction to the standards being discussed, definitions, examples of using the standards in practice, why these standards are important, conclusions, seminar topics and mock exam questions to allow the reader to test their knowledge and understanding.
About the authors
Nick Rich is Professor of Socio-Technical Systems Design at Swansea School of Management. He is an academic with a specialist interest in high performance and highly reliable businesses. He has gained international acclaim and has received a significant number of awards for his research work.
F. Tegwen Malik is an academic at Swansea University and focuses her research on biomimetics, product design and innovation (for all applications including the life sciences sector) and the application of international management standards to industry and service sectors.
International standards, whilst often being strongly debated and questioned as to the value, are important ingredients in delivering and maintaining internationally recognised excellence for customers and consumers and competitive advantages for the organisation. Nick and Tegwin bring together information on ISO 9001, ISO 14001 and ISO 45001 into a readable form for students and practitioners. In doing so, this book will contribute to achieving excellence in design and manufacturing.
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