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Learning Analytics

Using Talent Data to Improve Business Outcomes

Utilize organizational data and analytics to make better decisions about managing the learning and development of your workforce.
Available to pre-order from 3rd January 2020
EAN: 9781789663006
Edition: 2
Format: 234x156
256 pages

About the book

Effective evaluation and measurement of learning and development initiatives is critical to maximise the impact of training, identify gaps for improvement and ensure that efforts are aligned to the business' needs. Learning Analytics outlines how analytical approaches can respond to these challenges, the types and benefits of technological solutions and how to ask the right questions of organizational data in order to build a learning organization that boosts performance and competitive advantage.

Drawing upon case studies from organizations who have applied such approaches such as JetBlue Airways, Hilton Worldwide University and Seagate Technology, Learning Analytics will enable those involved in learning and development to make the business case for their activities and deliver an evidence-based service to their organizations. This revised and updated second edition features updates to the chapters on learning technology tools and moving beyond learning analytics to talent management analytics and new content on informal learning, instructor management, and a portfolio evaluation approach.

About the authors

Cristina Hall

Cristina Hall is vice president of strategy at Explorance. Before this, she worked at Gartner for over 10 years, where she was most recently director of product strategy.

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John R. Mattox II

John R. Mattox II is a senior measurement consultant with the Corporate Executive Board (CEB) and helps clients develop measurement strategies and measure the impact of training on critical business measures. Prior to this, John was director of research at KnowledgeAdvisors and led training evaluation teams at KPMG, PwC and Arthur Andersen.

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Peggy Parskey

Peggy Parskey is a part-time managing consultant at Explorance. She also runs her own consulting firm, Parskey Consulting, which provides organizational improvement initiatives to Fortune 500 firms.

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