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Culture by Design
A Practical Guide for High-Performing Organizations
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About the book
In a world where strategy can be copied and technology is increasingly accessible; culture has become one of the few remaining sources of competitive advantage.
This means that senior HR and business professionals can no longer afford to leave culture to chance so need a credible, practical way to design it on purpose and refine it at speed. This book shows them how.
Written specifically for these senior practitioners, this book shows how to do a cultural diagnosis so that HR and OD professionals can assess existing systems and processes as well as company values and employee behaviours. They are then equipped to identify cultural priorities and assess where efforts are best focused. This includes examining the organization's operating model, work design and recognition systems. With expert discussion of the importance of employee communication, employee engagement and belonging as well as the difference that purpose and trust at work make to company performance, this is essential reading for all those needing to design a company culture that will support performance improvement for individual employees and the business as a whole. Most importantly, this book shows how to constantly refine company culture at speed so that it can be a key driver of sustainable performance improvement. Packed with tools, templates and frameworks, this guide is an essential playbook for all senior HR and OD practitioners as well as business leaders responsible for company culture.
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Table of contents
- Chapter - 01: Culture as a Strategy;
- Chapter - 02: Diagnosing Company Culture;
- Chapter - 03: Work Design, the Operating Model and Culture;
- Chapter - 04: The Impact of Company Values and Employee Behaviours;
- Chapter - 05: Identifying Culture flaws in the organizational system;
- Chapter - 06: Assessing where to focus efforts for maximum benefit;
- Chapter - 07: The Importance of Clarity, Trust and Purpose;
- Chapter - 08: How to Use Sensemaking and Listening for Cultural Alignment;
- Chapter - 09: Employee Communication and Belonging for Cultural Engagement;
- Chapter - 10: Technology Audit, Workflow Mapping and Assumption Testing;
- Chapter - 11: Capacity Protection and Operating Tempo when Refining Culture;
- Chapter - 12: Cultural Leadership;
- Section - 13: How to Iterate at Speed and Measure Success;
- Chapter - 14: Designing Culture for Sustained Performance;
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