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Learning Needs Analysis and Evaluation

Learning Needs Analysis and Evaluation

Frances Bee, Roland Bee


Implement a systematic approach to learning that meets the needs of your organisation and delivers tangible business results.

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About the book

Learning Needs Analysis and Evaluation will help you to ensure that learning in your organisation is focused in the right areas and on the right people. It will enable you to assess whether learning interventions actually work and deliver improved performances that make a difference to your business. Easy to navigate and clear sections that are full of practical case studies and visual aids take you step-by-step through the process of designing, developing and implementing learning programmes.

Taking business needs as the major driver for learning activities, Learning Needs Analysis and Evaluation explores how learning needs are identified and then clearly specified to ensure that training is targeted effectively. It covers the key area of how to plan for learning - setting out the role of learning strategies and learning plans - and presents a systematic four-stage evaluation process to assess whether the learning has been successfully transferred to the workplace and the extent to which it meets organisational objectives and provides value for money. This is essential reading for HR professionals and business leaders looking to implement learning strategies within their organisation that achieve tangible results.

Table Of Contents

  • Section - ONE: Business Needs - The Driving Force;
    • Chapter - 01: Factors Impacting on Business Needs;
    • Chapter - 02: Planned and Unplanned Business Needs;
  • Section - TWO: Identifying Learning Needs - Translating the Business Needs into Action;
    • Chapter - 03: Human Resource Planning;
    • Chapter - 04: Succession Planning;
    • Chapter - 05: Critical Incidents;
    • Chapter - 06: Management Information Systems;
    • Chapter - 07: Performance Management Systems;
    • Chapter - 08: Is There a Learning Need?;
  • Section - THREE: Specifying Learning Needs;
    • Chapter - 09: Job Specifications;
    • Chapter - 10: Investigating the Performance Gap;
  • Section - FOUR: Translating Learning Needs into Learning Action;
    • Chapter - 11: The Spectrum of Learning - From Formal to Informal;
    • Chapter - 12: The Learning Specification;
    • Chapter - 13: Make or Buy Decisions;
  • Section - FIVE: Planning the Learning;
    • Chapter - 14: Assembling and Prioritising the Information;
    • Chapter - 15: The Learning and Development Strategy and Plan;
  • Section - SIX: Evaluating the Learning;
    • Chapter - 16: Setting the Scene;
    • Chapter - 17: Collecting the Data;
    • Chapter - 18: Reaction Level Evaluation (Level 1);
    • Chapter - 19: Learning Level Evaluation (Level 2);
    • Chapter - 20: Performance Level Evaluation (Levels 3 and 4);
    • Chapter - 21: Cost-Effectiveness and the Cost/Benefit of Learning;
    • Chapter - 22: Analysing Evaluation Results;
    • Chapter - 23: Presenting and Using Evaluation Results;
  • Section - SEVEN: Reflections;
    • Chapter - 24: Reflections

Book Details

  • Imprint: CIPD - Kogan Page
  • EAN: 9780852929674
  • Edition: 2
  • Published: 1st April 2003
  • Paperback
  • Format: 245x180
  • 288 pages

About the Author

Roland and Frances Bee are Managing Consultants with Time for People, a learning consultancy specialising in information management, learning needs analysis and evaluation. They have worked with a wide variety of public and private sector organisations and are authors of several books published by the CIPD. Their practical experience as statisticians, HR professionals, finance and line managers gives them a unique perspective on the area.

Frances Bee

Roland Bee