- Offers a critical perspective and challenges change management assumptions to facilitate a deeper understanding and appreciation of the subject
- New to this edition: new chapters on perspectives, power and politics, ethics, agents and agency, HRM and evaluation; a revised structure to reflect strategic, group and individual change; a revised final chapter on evaluating the practice and theory of change management; and an appendix of twenty popular change management techniques
- Online resources: annotated web links for students, an instructor's manual complete with commentary on questions and cases in the book, lecture slides and additional case studies for tutors